4

Consent Campaigns

SL-03

Renewal, re-consent and expiry campaigns. A campaign that produces withdrawals is not a failed campaign — it is a campaign that surfaced consent which had already lapsed in substance, and continuing to process on that basis was the actual risk.

DischargesS.6S.5R.3
Campaigns
5
Running
2
Audience reached
14,14,200
Consents renewed
3,70,400
Withdrawals
41,800
View

Campaigns

Notice v3.2 re-consent — Family ID

4,12,000 in the audience · 3,86,400 delivered

Delivered
3,86,400
Responded
2,14,800
Granted
1,98,600
Withdrawn
16,200
Response rate 56%; of those who responded, 8% withdrew. A low withdrawal rate on renewal suggests the purposes are still recognisable to the people who agreed to them.
Outcome by campaign type

Renewals convert; notice updates mostly produce silence, which is why they are not a substitute for fresh consent when the purpose itself changes.

What a campaign cannot fix

If the purpose has materially changed, a renewal prompt is not enough — the principal needs a fresh notice describing the new purpose and a fresh act of consent. Re-consent campaigns exist precisely for that case and are deliberately kept separate from renewals so the distinction cannot be blurred by convenience.