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Response Templates

SL-03

The letters that actually go out. Templates exist so that a response written at speed still contains the four things a compliant response must contain — what we did, what we hold, what the principal can do next, and who to complain to if they are unsatisfied.

Templates
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Templates

Grouped by the right they answer.

Access request — full response

Access (S.11) · updated 19 Jun 2026 · last used 2 days ago

91 words
Merge fields

Populated from the request record. An unresolved field blocks sending rather than going out as literal text.

{{name}}Data Principal's name as held
{{reference}}Request reference
{{submitted}}Date the request was received
{{dueDate}}Date the published period expires
{{officer}}Name of the responding officer
{{dpoContact}}Published DPO contact details
What every response must carry

Checked before a response can be sent, whichever template was used.

The request reference and the date it was received
What was done, in plain language
Where anything was withheld, the legal basis for withholding it
How to seek correction if the response is wrong
The grievance route, and the Board as the route after that
S.11S.12S.13R.13