4

Training & Awareness

SL-06

Role-based bilingual curriculum, phishing simulation and certification. Rule 6 requires technical and organisational measures — training is the organisational half, and completion records are how it becomes evidence rather than intent.

DischargesS.8(4)R.6
Courses
7
View
Mandatory
6
Programme completion
67%

SLA target is 90%

Learners enrolled
10,054

6,735 completions

Overdue
18

of 140 tracked enrolments

View
Certificates issued
47

In the tracked set

View
Completion by department

Outstanding enrolments first. Completion is reported per directorate because that is where accountability sits.

Enrolments
Enrolment status

Across all courses.

  • completed47
  • in progress37
  • not started29
  • overdue18
  • failed9
Completion by course

The deep-dive modules lag because they are long. That is expected, but it is also where the security obligations sit.

Catalog
M1DPDP Act Essentials3,762 / 4,820
M2DPO Foundation Programme26 / 34
M3Senior Leadership Awareness31 / 42
M4IT & Security Team Deep-Dive178 / 310
M5Consent & Notice Handling1,488 / 1,840
M6Breach Response Drill44 / 68
M7Annual Refresher1,206 / 2,940
Phishing simulation

Simulations measure behaviour rather than knowledge, which is the only thing that predicts what happens on a real link.

Campaigns
Q3 simulation — cloned departmental loginRunning

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Delivered
4,640
Opened
2,104
Clicked
418
Reported
940
940 people reported the message — more than twice the number who clicked it. Reporting rate is the metric worth optimising, not click rate.
Directorates needing attention

Readiness score correlates closely with training completion — the causation runs both ways.

Health & Nutrition Services
58%
Education & Scholarships
61%
Procurement & Vendor Management
55%

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