Average knowledge gain of 34 points, and click rate down 8.2 points
The two measures moving together is what makes the programme defensible. A knowledge gain with no behavioural change usually means the assessment is testing recall of the slides rather than judgement under pressure.
Average pre-test
48%
Average post-test
82%
Knowledge gain
+34 pts
Assessed learners
56
With both scores recorded
Pre and post scores by department
Sorted by gain, weakest first. A small gain with a high pre-test score is fine; a small gain with a low pre-test score is a delivery problem.
Gain by course
Modules that move people the least deserve a content review, not more chasing.
M1DPDP Act Essentials57% → 85% (+28)
M2DPO Foundation Programme51% → 71% (+20)
M3Senior Leadership Awareness45% → 89% (+44)
M4IT & Security Team Deep-Dive46% → 80% (+34)
M5Consent & Notice Handling48% → 87% (+39)
M6Breach Response Drill45% → 79% (+34)
M7Annual Refresher45% → 73% (+28)
Behavioural measure — phishing
Knowledge scores are self-reported in effect. Click rates are not.
Q2 click rate
17%
Q3 click rate
9%
Q3 report rate
20%
Where to spend the next quarter
Welfare Scheme Delivery shows the smallest gain at +26 points. The pattern in the answer data is that people pass the consent questions and fail the breach-reporting ones — which is precisely backwards from the risk profile.
Welfare Scheme Delivery — gain +26
74%
Citizen Registry & Family ID — gain +28
74%
Human Resources — gain +29
80%
Procurement & Vendor Management — gain +31
82%
IT & Digital Infrastructure — gain +31
80%