26 queries breached the response SLA
The rate contract sets ₹5,000 per instance beyond five breaches in a month. More importantly, an unanswered question usually becomes a decision made without advice.
Queries
42
Open
14
Urgent
1
SLA breaches
26
Answered
24
42 records
| DPO-2026-02400 | Can we reuse Family ID data for the new nutrition outreach campaign? Rajesh Pandey · Education & Scholarships | New processing activity | normal | Met· 14 days ago | closed | 14 days ago |
| DPO-2026-02401 | A citizen has asked for a copy of everything we hold. How far does that go? Anil Yadav · Citizen Registry & Family ID | Data Principal request | high | Met· 6 days ago | closed | 6 days ago |
| DPO-2026-02402 | A vendor wants to move our grievance data to their Singapore region for latency. Zoya Verma · Procurement & Vendor Management | Vendor / processor review | normal | --:--:-- | open | last month |
| DPO-2026-02403 | Do we need parental consent for a 17-year-old applying for a scholarship themselves? Sanjay Ahluwalia · Education & Scholarships | Consent & notice | high | Breached· 2 days ago | closed | 2 days ago |
| DPO-2026-02404 | Staff are pasting case notes into ChatGPT to draft replies. Is that a breach? Aditi Mehta · Health & Nutrition Services | Suspected breach | high | --:--:-- | open | 15 days ago |
| DPO-2026-02405 | How long must we keep call recordings from the grievance helpline? Shalini Patel · Grievance & Public Response | Policy interpretation | normal | Breached· 24 days ago | answered | 24 days ago |
| DPO-2026-02406 | The Board has asked for information about our cross-border arrangements. Who responds? Vikram Patel · Citizen Registry & Family ID | Regulator matter | normal | Breached· last month | answered | last month |
| DPO-2026-02407 | Can we publish district-level scheme statistics derived from beneficiary data? Jyoti Pandey · Procurement & Vendor Management | New processing activity | normal | --:--:-- | awaiting requester | 3 days ago |
| DPO-2026-02408 | A citizen withdrew consent but says they are still receiving SMS. What do we do? Arjun Nair · Procurement & Vendor Management | Consent & notice | high | --:--:-- | awaiting requester | 2 months ago |
| DPO-2026-02409 | Do we need to run a DPIA for the new grievance triage agent? Kavya Chopra · IT & Digital Infrastructure | New processing activity | normal | --:--:-- | open | 8 days ago |
| DPO-2026-02410 | What training is mandatory for front-line kiosk staff? Pallavi Tiwari · Citizen Registry & Family ID | Training request | normal | Breached· 2 months ago | answered | 2 months ago |
| DPO-2026-02411 | Our processor had a breach. Do we notify the Board or do they? Chetan Sethi · Welfare Scheme Delivery | Suspected breach | low | --:--:-- | open | last month |
| DPO-2026-02412 | Can we reuse Family ID data for the new nutrition outreach campaign? Ishaan Kulkarni · Human Resources | New processing activity | urgent | Breached· last month | closed | last month |
| DPO-2026-02413 | A citizen has asked for a copy of everything we hold. How far does that go? Simran Chopra · Education & Scholarships | Data Principal request | high | --:--:-- | open | 12 days ago |
| DPO-2026-02414 | A vendor wants to move our grievance data to their Singapore region for latency. Pallavi Sethi · Citizen Registry & Family ID | Vendor / processor review | urgent | Met· 3 months ago | closed | 3 months ago |
| DPO-2026-02415 | Do we need parental consent for a 17-year-old applying for a scholarship themselves? Rekha Sethi · IT & Digital Infrastructure | Consent & notice | urgent | Met· 2 months ago | closed | 2 months ago |
| DPO-2026-02416 | Staff are pasting case notes into ChatGPT to draft replies. Is that a breach? Rekha Khanna · Education & Scholarships | Suspected breach | normal | Met· 2 months ago | closed | 2 months ago |
| DPO-2026-02417 | How long must we keep call recordings from the grievance helpline? Chetan Kulkarni · Health & Nutrition Services | Policy interpretation | high | --:--:-- | open | 3 months ago |
| DPO-2026-02418 | The Board has asked for information about our cross-border arrangements. Who responds? Neha Verma · Human Resources | Regulator matter | normal | --:--:-- | open | 2 months ago |
| DPO-2026-02419 | Can we publish district-level scheme statistics derived from beneficiary data? Pallavi Sharma · Welfare Scheme Delivery | New processing activity | normal | Met· 14 days ago | closed | 14 days ago |
| DPO-2026-02420 | A citizen withdrew consent but says they are still receiving SMS. What do we do? Divya Yadav · Education & Scholarships | Consent & notice | low | Met· 3 months ago | closed | 3 months ago |
| DPO-2026-02421 | Do we need to run a DPIA for the new grievance triage agent? Aarav Bansal · Citizen Registry & Family ID | New processing activity | low | Met· 3 months ago | answered | 3 months ago |
| DPO-2026-02422 | What training is mandatory for front-line kiosk staff? Kabir Tiwari · Education & Scholarships | Training request | high | Breached· 3 months ago | closed | 3 months ago |
| DPO-2026-02423 | Our processor had a breach. Do we notify the Board or do they? Uday Rao · Procurement & Vendor Management | Suspected breach | normal | Met· 3 months ago | answered | 3 months ago |
| DPO-2026-02424 | Can we reuse Family ID data for the new nutrition outreach campaign? Rajesh Ahluwalia · Human Resources | New processing activity | high | --:--:-- | open | 3 months ago |
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