4

Right of grievance redressal

Provide a readily available means of grievance redressal in respect of any act or omission regarding performance of obligations, and respond within the prescribed period. The Data Principal must exhaust this before approaching the Board.

Section 13DPDP Act, 2023Data FiduciaryConsent Manager
What this requires

Provide a readily available means of grievance redressal in respect of any act or omission regarding performance of obligations, and respond within the prescribed period. The Data Principal must exhaust this before approaching the Board.

Evidence a regulator would accept

  • Grievance register
  • Response evidence
  • Escalation trail

How this product discharges it

rights (primary)
Our position

Changing this recalculates the readiness score immediately.

Current
Partially compliant
Residual risk
Medium
Owner
Priya Nair
Last reviewed
31 May 2026
Next review due
25 Nov 2026

Open gaps (2)

Gaps raised against this obligation. Closing one moves this clause forward.

Evidence (0)

Documents indexed against this obligation in the evidence vault.

No evidence attached yet. Open the evidence vault.

History

  1. Clause status updated following remediationyesterday
    06 Aug 2026, 00:30Deepika Joshi
  2. Clause status updated following remediation4 days ago
    03 Aug 2026, 17:30Rohit Verma
  3. Clause status updated following remediation6 days ago
    01 Aug 2026, 10:30Naveen Kulkarni
  4. Clause status updated following remediation8 days ago
    30 Jul 2026, 06:30Vikram Saxena
  5. Clause status updated following remediation10 days ago
    28 Jul 2026, 00:30Imran Sethi
  6. Clause status updated following remediation13 days ago
    25 Jul 2026, 16:30System
  7. Position reviewed and recorded2 months ago
    31 May 2026, 11:55Priya Nair

Related obligations